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How can i Buy

  • Visit our Marketplace and choose the products which you want to order.
  • Proceed to the checkout cart.
  • Fill in your Billing and Shipping details.
  • Input a valid VAT registration number ( For EU companies)
  • After your order has been placed successfully, you will receive a confirmation email.
  • After you have received the order confirmation email, our Invoice will be issued and sent to you, with all our company’s details and our Bank references.
  • The payment must be done according to the Bank reference to our bank account against the Invoice
  • Directly after a successful order has been placed, we will forward your order to our producers’ Production Plant or Logistic Center and the products will be loaded.
    Due to this fact, (as our producers are requesting) the payment must be done within 24 hours after the order has been placed. 
  • As soon as the payment has been done, you should send us the confirmation (bank receipt) to validate your payment and to schedule the shipment accordingly.
  • With our fully automated workflow and the Dropship pallet system that we use,  we will be able to have your order ready for shipping until your payment will be confirmed by our end.
  • We will ship your order using the fastest and trustful European pallet carrier companies.
  • We will keep you updated continuously about the status of your order.
  • Your products will arrive quickly and safely at the shipping destination.
  • After the receipt of the products, if by any reason you decide that you would like a refund (the claim should be made within 14 days after the receipt of the products), the refund will be issued only after the products have been delivered back to us.

For heating, one ton of wood pellets equals…
120 gallons of heating oil
170 gallons of propane
16,000 ft3 of natural gas
4,775 kWh of electricity
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